We appreciate your business and hope you love your new HGB items. If you're not completely satisfied with your order, please let us know so we can work with you to make it right.
Once you receive your order, take a look to make sure you received the right item(s) and in the right size(s). For any reason we made a mistake, email us so we can fix it. We ask that you do this within the first three days of receiving your package.
For our return policy, please take a look below:
- Items can be returned for store credit only, issued in the form of a gift card sent via email.
- All returns must be received within 14 days of the date that we ship out your order.
- Anything purchased at a discounted price is a FINAL SALE and is not eligible for return.
- Returned items must remain un-washed and unworn. Also free of any deodorant, fragrance, smoke-free and with the original tags attached.
- Shipping is non-refundable, unless there was a mistake on our end.
- Please allow our team 3 - 5 business days to process your return once it is received.
To process a return, send an email to firstname.lastname@example.org for the return shipping information.